By Davide Beraldo (Faculty of Humanities) and Letizia Chiappini (Faculty of Social and Behavioural Sciences).
This project explores dynamics within platform capitalism from the workers’ perspective, investigating a number of dimensions associated with workers’ relation towards the platform in a global comparative fashion. It focuses on the food delivery sector, investigating workers’ relation towards the same global platform (UberEats) in different local contexts (Amsterdam, Milan, and Buenos Aires). The relation between riders and platform / algorithms is operationalized along three dimensions: 1) algorithmic imaginaries; 2) algorithmic resistance; 3) labor conditions. We plan to conduct a two-steps research based on surveys and in-depth interviews. This project aims at unraveling the entanglement between how riders relate to their global platform and the local context in which their work is embedded. The research combines insights from urban sociology and media studies, and brings into the picture aspects of political economy and social movements studies.